1. control the APN you entered is the correct one. The APN can be found on website of the telephonic company of your SIM Card (example: the APN “send.ee” is the correct one for Onesimcard service, but it does not work with other services / telephone companies).

  2. control the username, the password and the website you entered are the correct ones and not have made a mistake while typing them;

  3. control that the checkboxes “start live tracking” or “start live tracking automatically” are flagged;

  4. control your SIM card credit or control the contract term of your SIM Card is not expired;