FAQ

Default solution folder, feel free to edit or delete it.

(i) I cannot enter a new competition task; (ii) I’m not able to transform a track file to IGC; (iii) the instrument freezes (iv) I’m not able to connect the Instrument by USB;
The first thing to check, if you are not able to connect the Instrument, is that the USB cable is the original one (not all USB cable work). If you are su...
Tue, Mar 22, 2016 at 6:49 PM
I can’t connect the Instrument by USB
If in your computer the instrument appears as “unknown device” and you are not able to enter, it could be necessary to repair and restore the USB memory. ...
Tue, Mar 22, 2016 at 6:49 PM
I cannot copy a file from my computer to the Instrument
Be sure that when you connect the instrument by USB you have not selected the “read only mode” (the read only mode is strongly recommended when you do...
Tue, Mar 22, 2016 at 6:55 PM
How can I backup the instrument?
connect the instrument by USB (C-Pilot PRO > Connections > USB Connection) choose the option “NO” (it means that you want your connection...
Tue, Mar 22, 2016 at 6:55 PM
the SD Card does not work
If the SD Card is not properly working or the instrument cannot read it’s data, the SD Card icon in the top bar of your instrument will appear red colored. ...
Tue, Mar 22, 2016 at 6:56 PM
I’m not able to format the SD Card for the Compass Instrument
If you have followed the procedure explained into the user’s manual but you don’t succeed after 2 or 3 attempts: in some (very rare) cases the Instr...
Wed, Mar 23, 2016 at 2:07 PM
The display is too dark
- Check if the light sensor in front of the device is not blinded by adhesive or something like this. - Control not to have selected the power saving mode...
Wed, Mar 23, 2016 at 2:10 PM
I cannot use the Touch screen and/or I cannot press any button or the pressure area of the screen does not correspond to the desired button
Just calibrate the touch panel of your instrument. Press the “Power” button of the Instrument and then press it again within 5 seconds. You will enter in th...
Wed, Mar 23, 2016 at 2:12 PM
The instrument does not automatically switch into the thermal mode
control that you are not in Manual mode display (the central button of the top bar menu must show an icon “A” and not “M”. If you are in manual mode, ...
Wed, Mar 23, 2016 at 2:22 PM
I do not see the Airspaces
- Enter in the Map menu and control that the checkbox “show Airpaces” is flagged as active. - Remember that your instrument can store many different Airsp...
Wed, Mar 23, 2016 at 4:47 PM